Ring "Better 2gether" - Gold/Silber

materials

Cotton

The plant-based, smooth natural fiber is extremely skin-friendly as it creates a balanced skin climate and does not irritate the skin. It is therefore also recommended for allergy sufferers. Through special treatments such as: B. mercerization can increase the benefits of cotton.

Viscose

Viscose fibers consist of dissolved cellulose and are very similar to cotton fibers. The structure of the cellulose is optimized through a chemical process, giving the viscose a soft, light drape.

Linen

The natural plant fiber has a smooth surface, which makes the fabric feel fresh and cool in summer and warm in winter. Linen ensures a balanced skin climate and is therefore very skin-friendly. It creases a lot and is very popular for layering.

silk

Silk is an animal fiber. It is obtained from the cocoons of silkworms. Silk is the only continuous textile fiber found in nature and consists mainly of protein. No textile fiber can compete with the wearing comfort of silk. Good silk is expensive and still a luxury product. Apart from the somewhat complex care, silk has some excellent properties: Silk is light and comfortable, rarely wrinkles and insulates very well. The material shimmers and shines beautifully and absorbs dyes very well, which means you can dye it particularly brilliantly. It is also the strongest known natural fiber in the world.

Kashmir

The Cashmere wool (also known as Cashmere) is a very fine and soft natural fiber, which from the underfur of cashmere goat (carp goat) is won. Only the goat's particularly fine underhair (duvet) is processed; it has a diameter of 15 - 19 micrometers. The coarse guard hair (awns), on the other hand, is sorted out. Cashmere wool is one of the best because of its fine fibers Fine wool with very good heat retention properties and low weight. It is one of the most valuable and expensive natural fibers.

merino wool

Merino wool is a particularly high-quality wool that is obtained by shearing Merino sheep. It impresses with its exceptional wearing properties: no scratching, cooling in summer, warming in winter and therefore perfect in every season. Merino wool “doesn’t stink” – external influences, such as smells when cooking or heavy sweating, don’t affect the noble thread. A quick airing of the garment is enough to make it fresh again. Dirt practically rolls off. At the same time, it protects against UV rays - like a 40+ sunscreen. Tingling due to electrostatic charge, unsightly wrinkles and lint? Just as flammability is excluded - even firefighters rely on protective clothing made from merino wool.

Pancake

These tissues are often referred to as “crashed”. It is characterized by a matte, grainy surface. The best known are probably Crêpe Georgette and Crêpe Marocain, which stand out due to their flowing drape and are not transparent.

Chiffon

One of the most feminine fabrics is chiffon, loved for its elegant transparency. Thanks to the light plain weave, the fabric has a flowing, soft feel and can be made of polyester or silk.

Nylon

The triumph of nylon stockings at the beginning of the 1950s changed the textile industry - unimaginable if women still only had to wear silk stockings. Nylon is the brand name of a chemical fiber, is made of polyamide and is extremely stretchy.

spandex

It is particularly characterized by its very high elastic stretch. The fiber retains its strength and therefore does not lose its shape or color even after frequent washing. Lycra is a trademarked premium version of spandex.

Polyester

The fiber has been greatly optimized in recent years, so that it is sometimes preferred over e.g. B. Cotton. Because it dries quickly and has good breathability. The most important criterion for a good ecological balance of clothing is longevity. From an environmental perspective, polyester, with its above-average durability and durability, even performs better than conventional natural fibers.

SHIPPING & RETURNS

 Shipment

1. Shipping within Germany is free for purchases over €150
2. Shipping costs within Germany under €150 cost: €5.90
3. Unfortunately, we cannot cover the costs of a return.
4. The return must be sent within 14 days of receipt! 

5. Worldwide shipping is done with DHL.

6. The goods are ready for dispatch no later than 3 working days after ordering. Unless otherwise stated (see table for delivery times), delivery within Germany takes place within three to five working days to the delivery address specified by the customer, depending on the choice of shipping method and delivery location.

7. All item prices include German VAT (19% VAT).

8. Please note that we only insure the goods for shipping, but not for any return shipping. You are responsible for properly returning the goods in the event of an exchange. Item prices are quoted excluding customs duties. Please note that all import sales taxes, customs duties and handling fees are invoiced separately by DHL for each country. If you have any questions about the amount of taxes and fees applicable in your country, please contact our customer service by email: service@les-soeurs-shop.de. Please note that you may have to pay foreign bank charges.

9. Customs fees, import sales tax and handling fees etc. from DHL will not be refunded in the event of a return.

Pick up in store

1. We offer you the option of picking up your online order directly from our store.
2. Your order is usually ready for collection on the next working day. You will be notified of this by email.
3. You have 14 days to pick it up, so please bring your email with the order confirmation and show it.

Shipping

DHL

DHL International Priority

return

It's a shame you don't want to keep your goods! Of course, we would like to make returns convenient and easy for you. You therefore have up to 14 days after receiving your items to cancel your order. 

The cancellation period begins on the day the last items in your order are delivered. The easiest way to exercise your right of withdrawal is to fill out the return note/delivery note in your package and send the goods back to us. You must bear the return shipping costs. Please return all items clean, unworn and with all tags and original packaging. For hygiene reasons, underwear, tights, make-up and skin care products cannot be returned (except in the case of defects). 

However, in order to comply with the cancellation period, it is sufficient if you inform us before the cancellation period expires that you would like to cancel your order.

We will immediately refund the payments received from you in full, but in no case later than 30 days after you have informed us of the cancellation. We use the same payment method that you used for your order. There are no additional costs. We may suspend the refund until we have received the items or you have demonstrated that you have sent the items, whichever occurs first.

The goods should be sent back or returned to us immediately, but in no case later than 14 days after you have informed us of the cancellation.

You are only liable for any reduction in value of the goods if this is due to handling that goes beyond checking the properties and functionality of the items. “Testing the properties and functionality” means testing and trying out the respective goods, as is possible and usual in a store. If the item deteriorates and for uses (e.g. usage advantages) that cannot be returned or can only be released in part or only in a deteriorated condition, you must pay us compensation. You only have to pay compensation for the deterioration of the item and for any use made if the use or deterioration is due to handling of the item that goes beyond checking the properties and functionality.

Please note that we can only accept returns from the respective delivery country. For example, if the delivery was made to Austria, the return may only be initiated from Austria. We will use the same payment method for the refund that you used for your order; any losses due to currency fluctuations will not be reimbursed. 

Of course, you can also simply return or exchange your order directly in our stores.

If you have any questions about your order, please contact our customer service:
E-Mail: service@les-soeurs-shop.de
Phone: +49 30-54 84 45 08

Please always send returns to the following address:

The Sisters Shop

Grolmanstr. 16

10623 Berlin

Germany